Thursday, 26 February 2026 10:42

An emergency response has been launched following a crisis at Access Community Trust

Emergency response launched to protect homeless services in East Suffolk

Council says no resident will be left without accommodation following crisis affecting Access Community Trust.

By East Suffolk One News Desk | Published 26 February 2026

East Suffolk Council has activated an emergency multi-agency response after what it has described as devastating news affecting Access Community Trust.

The council is leading a coordinated effort involving its Housing, Legal, Finance and Procurement teams, alongside key external partners, to ensure vulnerable residents continue receiving accommodation and support.

87 bed spaces at risk

Access Community Trust currently provides 87 bed spaces for homeless and rough sleeper services across East Suffolk.

The council says it is deeply concerned that all Access-delivered services — including Bridge View Day Centre, Sam’s Café and Employment Services — are at risk of immediate closure.

However, significant progress has already been made to protect accommodation provision.

Emergency accommodation secured

75 bed spaces will be retained with an alternative trusted support provider
A short-term solution has been agreed for the remaining 12 beds
No resident will be asked to leave their accommodation today

The council says its priority is ensuring that nobody is left without a safe place to stay or access to essential support services.

An Emergency Response Plan has been formally activated to guarantee continued safe and appropriate accommodation for residents currently supported by Access Community Trust.

Support for staff

Access Community Trust employs more than 200 staff and volunteers across East Suffolk, many of whom have personal experience of the challenges faced by service users.

East Suffolk Council says it recognises the charity’s importance as a local employer and is preparing to support staff wherever possible.

Work is under way with partners to provide urgent advice and assistance to employees who may face financial uncertainty due to unpaid wages or potential redundancies.

Commitment to minimise hardship

The council says its overarching aim is to minimise hardship for everyone affected.

It has reaffirmed its commitment to safeguarding residents, supporting staff and maintaining essential services during what it describes as a highly challenging period.