East Suffolk One - Policies

    Cookie Policy

    Like many websites, we use cookies to enhance your browsing experience. Here's what you need to know about our cookie use:

    • What are cookies? Cookies are small text files placed on your device that help us improve your experience on our website. They are used to remember your preferences, enable certain website functionalities, and gather analytics data.

    • Why do we use cookies? We use cookies to personalize content and ads, provide social media features, and analyze our traffic. We also share information about your use of our site with our social media, advertising, and analytics partners.

    • Your choices: You have the right to accept or reject cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.

    For more detailed information on the cookies we use and the purposes for which we use them, please see our Privacy Policy.

    Privacy Policy


    Last Updated: December 2023 

    East Suffolk One ("we," "us," or "our") operates the East Suffolk One website ("the Website") and [Your Radio Station Name] mobile application ("the App"). This Privacy Policy describes how we collect, use, disclose, and protect information collected through the Website and App.


    1. Information We Collect

    a. Information You Provide


    Personal Information: When you interact with the Website or App, we may collect personal information you voluntarily provide, such as your name, email address, phone number, and any other information you choose to submit.


    b. Automatically Collected Information


    - Usage Data: We may collect information about your interactions with the Website and App, including pages visited, features used, and content accessed.

    - Device Information: We may collect information about your device, such as device type, operating system, IP address, and unique identifiers.


    2. Use of Information


    We use the collected information for the following purposes:


    - To provide and maintain the functionality of the Website and App.

    - To personalize your experience, deliver content tailored to your interests, and improve our services.

    - To communicate with you about updates, promotions, news, and other information related to our services, unless you opt out of such communications.


    3. Cookies and Tracking Technologies


    We may use cookies and similar tracking technologies on the Website and App to enhance user experience, analyze usage patterns, and personalize content. You can manage your cookie preferences through your browser settings.


    4. Sharing of Information


    We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:


    - Service Providers: We may share information with third-party service providers that assist us in operating the Website and App and delivering services.

    - Legal Compliance: We may disclose information when required by law or in response to valid requests by public authorities.


    5. Data Security


    We implement reasonable security measures to protect the confidentiality and integrity of the information collected. However, no method of transmission over the internet or method of electronic storage is 100% secure.


    6. Your Choices


    You may choose not to provide certain personal information, but this may limit your ability to use certain features of the Website and App.


    7. Children's Privacy


    The Website and App are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that we may have collected information from a child under 13, please contact us immediately.


    8. Changes to This Policy


    We reserve the right to update or change this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on the Website and App.


    9. Contact Us


    If you have any questions or concerns about this Privacy Policy or our practices regarding the Website and App, please contact us at [Contact Information].


    10. Competitions

    See our Competition Terms below for terms of entering a competition promoted by East Suffolk One


    By using the Website or App, you signify your acceptance of this Privacy Policy.


    Competition Terms and Conditions



    1. Eligibility:

       - The competition is open to all residents of The United Kingdom aged 18 years and above, except radio station team members and their immediate families, sponsors, or anyone professionally associated with this competition.


    2. Entry:

       - Entries must be submitted in accordance with the guidelines provided by East Suffolk One.

       - Only one entry per person is permitted.

       - Entries that are incomplete, illegible, or fraudulent will be disqualified.


    3. Competition Period:

       - The competitions run for the periods shown on the specific competition page of the East Suffolk One Website.

       - All entries must be received by the closing date. Any submissions after this time will not be eligible.


    4. Prizes:

       - Prizes are as stated and are non-transferable. No cash or other alternatives will be offered.

       - East Suffolk One reserves the right to substitute the prize with another of similar value at its sole discretion.


    5. Winner Selection:

       - Winners will be selected at random.

       - The judges’ decision is final and no correspondence will be entered into regarding the outcome of the competition.


    6. Notification:

       - Winners will be notified by email within 7 days of the closing date.

       - If a winner cannot be contacted or does not claim the prize within 7 days of notification, East Suffolk One reserves the right to withdraw the prize from the winner and select a replacement winner.


    7. Publicity:

       - By entering the competition, participants agree to the use of their name, likeness, and entry for promotional purposes without compensation.


    8. Data Protection:

       - Any personal information collected will be used solely for the purposes of administering this competition and will not be disclosed to any third parties without the entrant’s prior consent.


    9. Changes to Terms:

       - East Suffolk One reserves the right to alter, amend, or foreclose the competition without prior notice.


    10. Limitation of Liability:

       - East Suffolk One, its team members, and sponsors will not be liable for any loss or damage arising from or in connection with this competition, including but not limited to indirect or consequential loss or damage.


    11. Governing Law:

       - These terms and conditions are governed by the laws of The United Kingdom and any disputes will be subject to the exclusive jurisdiction of the courts of The UK.


    By participating in this competition, entrants are deemed to have read, understood, and agreed to these terms and conditions.